Privacy Notice

Rev. 6/2024

Facts

What does RateTrac Mortgage do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Assets
  • Social Security Number and Credit History
  • Employment Information and Income
  • Mortgage Rates and Payments

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons RateTrac Mortgage chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does RateTrac share? Can you limit this sharing?
For our everyday business purposes
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
Yes No
For our marketing purposes
To offer our products and services to you.
Yes Yes
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes
Information about your transactions and experiences.
No We don’t share
For our affiliates’ everyday business purposes
Information about your creditworthiness.
No We don’t share
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you No We don’t share

Who we are

Who is providing this notice?

RateTrac Mortgage

How does RateTrac Mortgage protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

What we do

How does RateTrac Mortgage collect my personal information?

We collect your personal information, for example, when you:

  • Apply for a Mortgage Loan
  • Give us your contact information
  • Consent to a Third Party we do business with

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • RateTrac Mortgage has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • RateTrac Mortgage does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • RateTrac Mortgage does not jointly market.

Other Important Information

California: In accordance with California law, we will not share information we collect about you with companies outside of RateTrac Mortgage, unless the law allows. For example, we may share information with your consent, to service your accounts. We will limit any sharing to the extent required by California law.